8.
“I worked at public libraries for many years, and one of the most random things I saw was when I turned a corner and saw a woman hunched over, cutting her hair onto the floor. Just trimming her hair and letting it fall all over the library floor, checking the ends to make sure they were good, and trimming some more.”
“All customer service training went out the window as I bellowed, ‘What are you doing?!? NO! JUST…NO!’ She had the grace to look ashamed and try and scoop up all her little hair pieces.”
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